Measuring classroom experience to drive student success

SEP equips institutions to adopt evidence-based practices that improve academic outcomes by transforming student experience.

2018started
>100institutions
>250Kstudents reached
Student Experience Project Ascend
Map of the United States showing Ascend partner institutions.
Building outcome evidence Other current partners Past partners

106 institutions across 34 states, plus Guam and Puerto Rico, 2019‑20 through 2026‑27. Alaska, Guam and Puerto Rico are counted but fall outside the map.

Ascend · How It Works

Ask students. Learn together. Change something. Ask again.

Ascend is a data-driven professional learning program. It gives college instructors a clear picture of how their own students are experiencing their course — early enough in the term that they can still do something about it.

The Ascend improvement cycle: one, elevate student voice with a brief survey; two, reflect on feedback and debrief with students; three, select new practices and take action.

The whole ask is about seven to eight hours a semester. Sixty minutes for the demo, half an hour of setup, then roughly two hours per cycle — three to four cycles across a term. Students answer in five to ten minutes, and the report comes back within days, disaggregated, so gaps inside a single classroom become visible while there is still time to act on them.

The Measures

Seven learning conditions, and every item is published

Cover of Seven Learning Conditions Measured by the Ascend Survey. Seven Learning Conditions Measured
by the Ascend Survey

Students are not asked to rate their instructor. They are asked about their own experience of the class — whether they feel they belong, whether they are treated with respect, whether their instructor seems to believe they can grow.

  • Belonging Certainty
  • Institutional Growth Mindset
  • Self-Efficacy
  • Social Belonging
  • Social Connectedness
  • Trust & Fairness
  • Welcoming Environment

Change in these conditions predicts change in D, F and W rates. As students' experience of a course improved over a term, their likelihood of earning a D or an F, or withdrawing, fell — and their likelihood of an A or B rose. Read the SEP report.

See every item at perts.net/ascend/measures

Evidence

Experience predicts the outcomes institutions already track

+12

percentage points
higher one-year retention

At California State University Fullerton, students in Ascend sections were 19% more likely — twelve percentage points — to be retained a year later than matched controls.

Matched case-control: 1,426 students in 713 matched pairs, matched on gender, ethnicity, first-generation status, Pell status, campus GPA and high school GPA. Analysis by the CSU Fullerton Office of Institutional Research with Professor Ioakim Boutakidis.

2 → 16

In 2023, two institutions had institution-level outcome findings. Today sixteen are building them — five University of Texas System campuses under one shared protocol, and eleven more designing their own analyses in their own contexts.

Final reports from the Ascend Evaluation Working Group are expected in 2027.

Improved experience, better grades

Across the first SEP cohort — six universities, 295 faculty, roughly 10,000 students a term — D, F and W rates fell 26% in fall 2020 and 18% in spring 2021 against the same instructors teaching the same courses in prior terms.

Read the SEP report

The effect is largest where the need is

Students who reported positive experiences by the end of the term were more likely to earn an A or B in a STEM course: 28% more likely for women, 29% for Black, Latinx, Native American and Pacific Islander students, and 30% for first-generation students.

Read the SEP report

Voices

What it looks like from inside a classroom

It was nice to know that our voices were being heard even if we weren’t raising our hand and saying it out loud. You can say it anonymously and still get your point across.

Iyana BradfordStudent, Cypress College

I’ve been wanting to look at student experience gaps in my classes for quite some time, but I didn’t really know where to start — so I really like that they held my hand through this entire process and made it easy for me.

Get in Touch

Interested in Ascend at your institution?

We are at capacity for the 2026‑27 academic year. If you would like to talk about what is possible at your institution for 2027‑28, tell us a little about your context and we will be in touch in the coming months.

We will use what you send here to get in touch about student experience work and nothing else.